This Privacy Policy describes SOLDAIT’S policies and procedures on the collection, use and disclosure of the Customer’s information when the Customer use SOLDAIT’S Services (hereinafter the “Service/s”) and tells the Customer about the Customer’s privacy rights and how the law protects the Customer.
SOLDAIT uses the Customer’s Personal data to provide and improve the Service. By using the Service, the Customer agrees to the collection and use of information in accordance with this Privacy Policy. Please also read the Terms and Conditions to use SOLDAIT’S Services.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Under GDPR (General Data Protection Regulation), the Customer can be referred to as the Data Subject or as the User as the Customer are the individual using the Service.
Types of Data Collected
While using Soldait’s Service, We may ask the Customer to provide Us with certain personally identifiable information that can be used to contact or identify the Customer. Personally identifiable information may include, but is not limited to:
When the Customer pay for a product and/or a service via bank transfer, We may ask the Customer to provide information to facilitate this transaction and to verify the Customer’s identity. Such information may include, without limitation:
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as the Customer’s Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Soldait’s Service that the Customer visits, the time and date of the Customer’s visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When the Customer access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device the Customer use, the Customer’s mobile device unique ID, the IP address of the Customer’s mobile device, the Customer’s mobile operating system,
the type of mobile Internet browser the Customer use, unique device identifiers and other diagnostic data.
We may also collect information that the Customer’s browser sends whenever the Customer visit Soldait’s Service or when the Customer access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Soldait’s Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Soldait’s Service. The technologies We use may include:
Cookies can be „Persistent“ or „Session“ Cookies. Persistent Cookies remain on the Customer’s personal computer or mobile device when the Customer go offline, while Session Cookies are deleted as soon as the Customer close the Customer’s web browser.
We use both Session and Persistent Cookies for the purposes set out below:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide the Customer with services available through the Website and to enable the Customer to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that the Customer have asked for cannot be provided, and We only use these Cookies to provide the Customer with those services.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices the Customer makes when the Customer uses the Website, such as remembering the Customer’s login details or language preference. The purpose of these Cookies is to provide the Customer with a more personal experience and to avoid the
Customer having to re-enter the Customer’s preferences every time the Customer use the Website.
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify the Customer as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device the Customer uses to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how Soldait’s users react to them.
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies track the Customer’s browsing habits to enable Us to show advertising which is more likely to be of interest to the Customer. These Cookies use information about the Customer’s browsing history to group the Customer with other users who have similar interests. Based on that information, and with Soldait’s permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to the Customer’s interests while the Customer are on third party websites.
For more information about the cookies we use and the Customer’s choices regarding cookies, please visit Soldait’s Cookies Policy or the Cookies section of Soldait’s Privacy Policy.
The Company may use Personal Data for the following purposes:
We may share the Customer’s personal information in the following situations:
The Company will retain the Customer’s Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use the Customer’s Personal Data to the extent necessary to comply with Soldait’s legal
obligations (for example, if we are required to retain the Customer’s data to comply with applicable laws), resolve disputes, and enforce Soldait’s legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Soldait’s Service, or We are legally obligated to retain this data for longer time periods.
The Customer’s information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of the Customer’s state, province, country or other governmental jurisdiction where the data protection laws may differ than those from the Customer’s jurisdiction.
The Customer’s consent to this Privacy Policy followed by the Customer’s submission of such information represents the Customer’s agreement to that transfer.
The Company will take all steps reasonably possible to ensure that the Customer’s data is treated securely and in accordance with this Privacy Policy and no transfer of the Customer’s Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of the Customer’s data and other personal information.
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, the Customer’s Personal Data may be transferred. We will provide notice before the Customer’s Personal Data is transferred and before it becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose the Customer’s Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a government agency).
Other legal requirements
The Company may disclose the Customer’s Personal Data in the good faith belief that such action is necessary to:
The security of the Customer’s Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect the Customer’s Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to the Customer’s Personal Data. These third-party vendors collect, store, use, process and transfer information about the Customer’s activity on Soldait’s Service in accordance with their Privacy Policies. We may use, but are not limited to the following Service Providers and services:
Analytics
We may use third-party Service providers to monitor and analyze the use of Soldait’s Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Soldait’s Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
The Customer can opt-out of having made the Customer’s activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Advertising
We may use Service Providers to show advertisements to the Customer to help support and maintain Soldait’s Service.
Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on Soldait’s Service. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to Soldait’s users based on their visit to Soldait’s Service or other websites on the Internet.
The Customer may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Email Marketing
We may use the Customer’s Personal Data to contact the Customer with newsletters, marketing or promotional materials and other information that may be of interest to the Customer. The Customer may opt-out of receiving any, or all,
of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to the Customer.
Mailchimp
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.
For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect the Customer’s payment card details. That information is provided directly to Soldait’s third-party payment processors whose use of the Customer’s personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
When the Customer use Soldait’s Service to pay a product and/or service via bank transfer, We may ask the Customer to provide information to facilitate this transaction and to verify the Customer’s identity.
Legal Basis for Processing Personal Data under GDPR
We may process Personal Data under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Customer’s Rights under the GDPR
The Company undertakes to respect the confidentiality of the Customer’s Personal Data and to guarantee the Customer can exercise the Customer’s rights.
The Customer have the right under this Privacy Policy, and by law if the Customer are within the EU, to:
Exercising of the Customer’s GDPR Data Protection Rights
The Customer may exercise the Customer’s rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask the Customer to verify the Customer’s identity before responding to such requests. If the Customer make a request, We will try Soldait’s best to respond to the Customer as soon as possible.
The Customer have the right to complain to a Data Protection Authority about Soldait’s collection and use of the Customer’s Personal Data. For more information,
if the Customer are in the European Economic Area (EEA), please contact the Customer’s local data protection authority in the EEA.
Soldait’s Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If the Customer are a parent or guardian and the Customer are aware that the Customer’s child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Soldait’s servers.
If We need to rely on consent as a legal basis for processing the Customer’s information and the Customer’s country requires consent from a parent, We may require the Customer’s parent’s consent before We collect and use that information.
Soldait’s Service may contain links to other websites that are not operated by Us. If the Customer click on a third-party link, the Customer will be directed to that third party’s site. We strongly advise the Customer to review the Privacy Policy of every site the Customer visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We may update Soldait’s Privacy Policy from time to time. We will notify the Customer of any changes by posting the new Privacy Policy on this page.
We will let the Customer know via email and/or a prominent notice on Soldait’s Service, prior to the change becoming effective and update the „Last updated“ date at the top of this Privacy Policy.
The Customer are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
All enquiries regarding this privacy policy may be directed by trackable letter sent by post to registered SOLDAIT office. To make sure that the sender of the letter is actually the respective Customer, this letter must be notarized.